I have always been curious about people.
Hi, I’m Diana Zhan, a Product Designer with a background in cognitive science and behavioral psychology.
I’m currently a Staff Product Designer at ServiceNow, designing exceptional experiences for IT Service Management solutions.
Work.
Mitchell SmartAdvisor
Redesign initiative of a legacy system to create a more productive and efficient experience.
Research • Design
Iris Rover
Helping mission control operators monitor rover health and critical errors on the Moon.
Research • Design
Nationwide
San Francisco Unified School District
Design of a responsive website and CMS to help transform the modern student’s dining experience.
Research • Design
High-Intensity Interval Training (HIIT)
Coding of a responsive website that provides prospective athletes with an introduction to HIIT.
Design • Code
About Me.
I’m currently broadening my skills in user-centered research, design, programming and business at Carnegie Mellon University’s Master of Human-Computer Interaction.
I’ve worked as a behavioral researcher and therapist, designed for consumer and enterprise software, and continually advocate for digital accessibility.
dianazhanux@gmail.com
Let’s work together! I’m open to UX/Product Design roles.